Rated 5/5 — Very good
Last inspected
11 October 2025
Business type
Retailers - other
Local authority
Southampton
Scheme
FHRS (England, Wales & NI)
Unit 59A Lower Ground Level, West Quay Shopping Centre, Harbour Parade, Southampton, SO15 1QE
Each area is scored from 0 (best) to 25 or 30. A lower number means a better result.
Hotel Chocolat was most recently inspected on 11 October 2025 and received the highest possible rating of 5 (Very good).
The inspection assessed three areas: hygiene practices scored 5 out of 25, structural compliance scored 0 out of 25, and food safety management scored 5 out of 30. Each area is scored from 0 (best) to 25 or 30 — a lower number means a better result.
This business met the highest standards across all three inspection areas.
A rating of 5 (Very good) means the inspector found strong food handling practices, the premises in good condition, and a well-documented food safety management system. To achieve a 5, a business must perform well in food hygiene, structural compliance, and confidence in management, the three areas assessed during every inspection.
Food hygiene inspections cover three areas: how food is handled and prepared (hygiene), the physical condition of the premises (structural), and how well food safety is managed and documented (confidence in management). Each is scored independently. Learn more about 5-star ratings →
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