Harwood House Ltd

Rated 1/5 — Major improvement necessary

This rating was recorded at the most recent inspection. Ratings can change after reinspection — a low score does not necessarily reflect current standards. For the latest information, contact the local authority or check the FSA website.

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Last inspected

31 March 2026

Business type

Hospitals/Childcare/Caring Premises

Local authority

Windsor and Maidenhead

Scheme

FHRS (England, Wales & NI)

Address

Harwood House Nursing Home, Spring Lane, Cookham Dean, Maidenhead, SL6 6PW

Inspection score breakdown

Each area is scored from 0 (best) to 25 or 30. A lower number means a better result.

Hygiene

10/25

Structural

0/25

Management

20/30

About this rating

Harwood House Ltd was most recently inspected on 31 March 2026 and received a rating of 1 out of 5 (Major improvement necessary).

The inspection assessed three areas: hygiene practices scored 10 out of 25, structural compliance scored 0 out of 25, and food safety management scored 20 out of 30. Each area is scored from 0 (best) to 25 or 30 — a lower number means a better result.

This establishment has been inspected 2 times since records began.

What this rating means

This rating reflects conditions found at the time of the last inspection.

A rating of 1 (Major improvement necessary) means the inspector identified areas requiring major attention at the time of their visit. The local authority will have issued requirements for the business. Ratings change after reinspection, and a business may have improved significantly since this assessment was made.

Food hygiene inspections cover three areas: how food is handled and prepared (hygiene), the physical condition of the premises (structural), and how well food safety is managed and documented (confidence in management). Each is scored independently. Learn more about 1-star ratings →

Rating history

Tracked by HygieneScout — the FSA does not publish historical ratings.

1Current

12 May 2026

Hygiene: 10/25Structural: 0/25Management: 20/30

—

2 May 2026

Nearby food businesses in Cookham

Harwood House Nursing Home

Hospitals/Childcare/Caring Premises · SL6 6PW

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Business response

<p style="margin: 0px; color: rgb(36, 36, 36); font-family: &quot;Segoe UI&quot;, &quot;Segoe UI Web (West European)&quot;, -apple-system, BlinkMacSystemFont, Roboto, &quot;Helvetica Neue&quot;, sans-serif; font-size: 15px; direction: ltr;"> <span data-olk-copy-source="MessageBody" style="border: 0px; font-style: inherit; font-variant: inherit; font-weight: inherit; font-stretch: inherit; font-size: 12pt; line-height: inherit; font-family: Aptos, sans-serif; font-optical-sizing: inherit; font-size-adjust: inherit; font-kerning: inherit; font-feature-settings: inherit; font-variation-settings: inherit; font-language-override: inherit; margin: 0px; padding: 0px; vertical-align: baseline;">We take food safety extremely seriously and would like to reassure our customers that the issues identified during this inspection have been fully addressed.</span></p> <div style="border: 0px; font-variant-numeric: inherit; font-variant-east-asian: inherit; font-variant-alternates: inherit; font-variant-position: inherit; font-variant-emoji: inherit; font-stretch: inherit; font-size: 12pt; line-height: inherit; font-family: Aptos, sans-serif; font-optical-sizing: inherit; font-size-adjust: inherit; font-kerning: inherit; font-feature-settings: inherit; font-variation-settings: inherit; font-language-override: inherit; margin: 0px; padding: 0px; vertical-align: baseline; color: rgb(36, 36, 36); direction: ltr;"> &nbsp;</div> <p style="margin: 0px; color: rgb(36, 36, 36); font-family: &quot;Segoe UI&quot;, &quot;Segoe UI Web (West European)&quot;, -apple-system, BlinkMacSystemFont, Roboto, &quot;Helvetica Neue&quot;, sans-serif; font-size: 15px; direction: ltr;"> <span style="border: 0px; font-style: inherit; font-variant: inherit; font-weight: inherit; font-stretch: inherit; font-size: 12pt; line-height: inherit; font-family: Aptos, sans-serif; font-optical-sizing: inherit; font-size-adjust: inherit; font-kerning: inherit; font-feature-settings: inherit; font-variation-settings: inherit; font-language-override: inherit; margin: 0px; padding: 0px; vertical-align: baseline;">At the time of the visit, our documented food safety procedures were not being consistently followed in practice. Since then, we have taken immediate and comprehensive corrective action, including:</span></p> <ul style="color: rgb(36, 36, 36); font-family: &quot;Segoe UI&quot;, &quot;Segoe UI Web (West European)&quot;, -apple-system, BlinkMacSystemFont, Roboto, &quot;Helvetica Neue&quot;, sans-serif; font-size: 15px; direction: ltr; margin-top: 0px; margin-bottom: 0px;"> <li style="font-family: Aptos, sans-serif; font-size: 12pt; direction: ltr; margin: 0px;"> Retraining all staff on food hygiene, personal hygiene, cross-contamination control, stock rotation and record keeping</li> <li style="font-family: Aptos, sans-serif; font-size: 12pt; direction: ltr; margin: 0px;"> Strengthening management supervision and daily checks</li> <li style="font-family: Aptos, sans-serif; font-size: 12pt; direction: ltr; margin: 0px;"> Reviewing and updating our food safety management system to ensure it is clear, practical and fully implemented</li> <li style="font-family: Aptos, sans-serif; font-size: 12pt; direction: ltr; margin: 0px;"> Improving date labelling, shelf-life control, stock control and monitoring records</li> <li style="font-family: Aptos, sans-serif; font-size: 12pt; direction: ltr; margin: 0px;"> Introducing stricter verification procedures to ensure standards are maintained at all times</li> </ul> <p style="margin: 0px; color: rgb(36, 36, 36); font-family: &quot;Segoe UI&quot;, &quot;Segoe UI Web (West European)&quot;, -apple-system, BlinkMacSystemFont, Roboto, &quot;Helvetica Neue&quot;, sans-serif; font-size: 15px; direction: ltr;"> &nbsp;</p> <div style="border: 0px; font-variant-numeric: inherit; font-variant-east-asian: inherit; font-variant-alternates: inherit; font-variant-position: inherit; font-variant-emoji: inherit; font-stretch: inherit; font-size: 12pt; line-height: inherit; font-family: Aptos, sans-serif; font-optical-sizing: inherit; font-size-adjust: inherit; font-kerning: inherit; font-feature-settings: inherit; font-variation-settings: inherit; font-language-override: inherit; margin: 0px; padding: 0px; vertical-align: baseline; color: rgb(36, 36, 36); direction: ltr;"> We are committed to maintaining high food hygiene standards and to continuous improvement. Management now carry out regular checks to ensure our procedures are followed consistently and accurately.</div> <div style="border: 0px;

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