Papa Johns

Address

208 City Road, Roath, Cardiff, CF24 3JG

About this rating

Rating history

Tracked by HygieneScout — the FSA does not publish historical ratings.

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Business response

<p> I agree with the inspection results but have since carried out the following improvements;</p> <div>  </div> <div> The establishment has been thoroughly cleaned and procedures are in place to ensure that cleanliness is maintained.</div> <div>  </div> <div> The staff have been trained/re-trained/given instruction/are under revised supervisory arrangements.</div> <div>  </div> <div> Also;</div> <div> <p> 1.) Make line temperature issue was attended by an engineer very next day after the inspection. The make line was repaired and fixed to ensure it consistently maintains the correct temperature.</p> <p> 2.) Use-by date stock control: All out-of-date products identified during the inspection were immediately disposed. We have strictly reinforced daily stock rotation and date checking procedures with staff, ensuring that use by dates are checked at least once per shift and also FIFO is in place.</p> <p> 3.) Rear kitchen door issue - Staff have been strictly instructed to ensure the rear door remains closed when not in use.</p> <p> 4.) Waste storage - Refuse is now stored only in the designated waste containers and no longer placed on the floor near the storage area.</p> <p> 5.) Cleaning under delivery driver station issue: This area has been thoroughly cleaned and added to our scheduled cleaning rota to prevent future build-up of debris.</p> <p> 6.) Food safety management procedures - We have conducted a full internal review of the Papa Johns Food Safety Policy Manual with our team. Staff have been retrained to ensure all required checks are completed correctly in the Papa Johns kitchen diary. Management now performs routine checks to ensure records are fully completed and accurate each day.</p> <p> 7.) Sanitiser preparation and staff awareness: All staff members are re-trained on the correct dilution procedures. Sanitiser bottles are now prepared at the start of every shift and checked regularly throughout the day as part of our opening checks.</p> <div> The conditions found at the time of the inspection were not typical of the normal conditions maintained at the establishment and arose because;</div> <div>  </div> <div> <div> The issues found during the inspection were not typical of the normal standards we maintain at the store. We have always taken food safety very seriously and have previously achieved a 5-star food hygiene rating. On the day of the inspection there was a problem with the make line fridge and some checks were not carried out as they should have been during a busy period.</div> <div>  </div> <div> As soon as the issues were brought to our attention, we took immediate action. The make line fridge was repaired the following day, any affected food was disposed of, and staff were reminded about stock date checks, correct sanitiser preparation, hand washing, and completing all required records properly. Management supervision has also been increased to make sure all checks are completed correctly every day.</div> <div>  </div> <div> Since then, all the issues have been resolved and procedures have been reinforced to ensure the correct food safety standards are maintained at all times.</div> <div>  </div> </div> </div> <div>  </div> <div>  </div> <div>  </div>